Content on the website
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Content posted on the website in the form of text, images and other forms of media is the property of the website owner. Copying of any materials of the site is prohibited.
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Some of the content on the site is generated using artificial intelligence
Respectful Communication
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Clients and staff are expected to communicate in a respectful and constructive manner at all times.
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We aim to respond to all inquiries within 1–2 business days.
Project Scope & Changes
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Project details must be confirmed before work begins.
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Any changes to the scope, materials, or schedule must be requested in writing and may require a revised quote.
Site Access & Safety
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Clients must ensure safe access to the job site during working hours.
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Our crew follows strict safety protocols to protect people, property, and materials.
Payments & Deposits
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A deposit is required to schedule work.
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Payment terms are outlined in your service agreement. Late payments may delay project completion.
Cancellations & Rescheduling
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Please provide at least 72 hours’ notice for cancellations or rescheduling.
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Short-notice cancellations may incur a fee to cover scheduling and prep costs.
Use of Visualization Tools
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Images generated by Roller Magic AI are for planning purposes and may not represent final results with exact precision.
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Final outcomes may vary based on lighting, materials, and surface conditions.
- The images created in the Roller Magic AI tool may be published in the public domain and do not require your consent.
Property Protection
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We take every precaution to protect your home and belongings. Please move or cover valuables prior to the project start.
Clean-Up & Disposal
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Our team performs daily clean-up and final job site cleaning upon completion.
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Disposal of large or hazardous items must be arranged separately unless stated in the contract.
Warranties & Guarantees
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All work is backed by our workmanship warranty (details provided in your agreement).
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Manufacturer warranties may apply to certain materials and finishes.
Client Portal Use
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Access to your dashboard/hub is intended for project updates and communication only.
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Do not share login credentials with unauthorized users.
Notifications, Messages and Opt out Policy
- When you contact us and request any of our services, such as a free assessment or access to Renovation Hub, you consent to the sending of SMS/MMS/Email informational messages.
- We may additionally inform you of changes in company policy or the introduction of new services or tariffs, including marketing promotions.
- Messaging is provided by a third-party service, and message/data rates may apply.
- You can opt out at any time by replying STOP to our messages or following the “unsubscribe” link.
